ScalniQOPERATIONS AUTOMATION
FRENAR
WhatsApp

Services

AI agents and conversational automation

Every message answered in seconds, in Arabic, French or English.

An AI agent replies on WhatsApp, Instagram, your website or the phone, asks your qualifying questions, books the appointment and hands the conversation to a person when it should.

Talk on WhatsApp Book a 20-minute audit call

What it solves

If this sounds familiar.

These are the situations we are usually called in for. If two or more describe your week, this service fits.

  • Messages arrive after hours

    The inquiry comes in at 22:00. By the morning, a competitor has already replied.

  • The same questions, all day

    Prices, opening hours, availability, location, answered one by one by someone with other work.

  • Qualification happens too late

    Your team spends a call finding out a lead was never a fit.

  • Booked appointments don't show

    Nobody confirms, so the slot is lost and can't be refilled.

What we connect

Built on the tools you already use.

We start from what you run today. Replacing a tool is only recommended when we can show you why.

  • WhatsApp BusinessReplies, qualification and booking inside the conversation.
  • Instagram and Facebook messagesThe same agent, the same rules, one inbox.
  • Website chatA chat widget on your site, trained on your information.
  • PhoneA voice agent for inbound calls, where your volume justifies it.
  • Your calendarQualified leads book straight into available slots.
  • Your CRMEvery conversation saved on the contact, with the answers it collected.

The agent only answers from information you approve. When it doesn't know, it says so and passes to your team.

What you get

A defined build, not an open-ended project.

Everything below is written into the scope before we start. If something is not on the list, it is not assumed.

  • An agent scripted with you

    Tone, qualifying questions and limits agreed with you, in each language you serve.

  • A knowledge base from your documents

    Services, conditions and FAQs, reviewed by you before launch.

  • Booking built in

    Qualified leads choose a slot without back-and-forth.

  • Handover to a person

    Your team can step into any conversation, with the full history visible.

  • A confirmation sequence

    Reminders before each appointment, so no-shows become the exception.

How long it takes

A fixed timeline, stated up front.

Days 1–3

Scripts and knowledge base

We write the conversation flows and qualifying questions with you.

Days 4–7

Channels and booking

The agent is connected to your channels, calendar and CRM.

Days 8–9

Test in every language

Real scenarios in Arabic, French and English, including the awkward ones.

Day 10

Launch and hand over

Live on your channels, with your team trained to take over any chat.

10 daysBusiness days, from confirmed access to handover. Your current process keeps running in parallel until your team signs off.

What you own at handover

It stays yours when we leave.

  • The scripts and knowledge base

    Written documents you approved and can change.

  • Every conversation

    Stored against the contact in your CRM, not in a black box.

  • The off switch

    Your team can pause the agent or take over any chat, at any time.

Other services:
Process automation Custom integrations CRM design and implementation Dashboards and operational reporting

Next step

Start with a 20-minute call.

We ask how the work is done today, tell you whether this service fits, and send the scope in writing if it does.

Talk on WhatsApp Book a 20-minute audit call